Demo tenant · fictional data
Software Engineer / Contractor / Founder · Dallas-Fort Worth
I'm Jalen Ward. I build CRMs, field apps, automation and AI for roofing, construction and home-service companies. I've run crews, claims and job files by hand, so I build around how your team actually works.
ImpactIQ, in production at a Dallas-area roofing company. Read the case study
The problem
Leads in one app. Measurements from a vendor. Estimates in a spreadsheet. Contracts in a signing tool. Homeowner conversations on a rep's personal phone. Every handoff leaks time and money, and the owner is the only one who knows where anything stands.
What I build
One place for every job
Customers, jobs, pipeline, documents, photos and payments in one place, with roles for the owner, the office and the field.
Nothing slips
Follow-ups that go out on time, task assignments with notifications, and texts and email tied to the job record.
Sites that capture work
Fast sites with forms that actually deliver, and landing pages for storm and service areas.
AI inside the workflow
Practical AI where the work already happens. No chatbot for the sake of a chatbot.
Built for the driveway
Phone-first screens for reps and crews, made to work standing in a driveway.
Start here
Most shops have one leak that costs more than the rest combined. The Teardown finds it, prices it and prototypes the fix.
How it worksFlagship build · ImpactIQ
A Dallas-area roofing company moved 14,439 job files and five people onto ImpactIQ, a custom roofing CRM: hail maps, territories, the Storm File, AI photo review, Xactimate-aware estimates, phone e-signature and pay links.
Storm Intelligence. Roofing Results.
How we work together
A short call or a 3-minute recorded audit of your site and intake. You see one leak. No pitch deck.
Five days. I ride along with the owner and office lead, map how a lead becomes a paid job, price every leak in dollars, and build a clickable prototype of the fix on your real workflow. You get a written build plan with a fixed price.
Your most expensive leak, fixed first. Logins and roles, owner dashboard, jobs pipeline, tasks and files. Live in about four weeks. From $10k.
Customer portal, payments, SMS and email automation, reports, documents, and training for your team. From $25k.
Hosting, monitoring, fixes and a steady stream of improvements, month to month. From $1,500/mo.
Roofing and restoration shops with insurance-claim volume go the ImpactIQ route. The Teardown is still the front door. You own what we build, in writing.
One operator · two builds
The software comes out of the construction work. Same standard on both: documented, followed through, and owned by the person who did it.
Software · Roofing CRM
The storm-to-paycheck CRM running a Dallas-area roofing company: 14,439 job files, five people, in daily production.
Construction · DFW
Roofing, restoration and outdoor builds in Dallas-Fort Worth, founder on site and photo-documented. It's where the software ideas come from.
Why Ward Tech
Anyone can sell you software. What matters is whether it fits how your crews and office actually work, and whether someone answers when it breaks.
Mapped before it's built. Every build starts from your real lead-to-paid-job workflow, written down and priced in a fixed plan.
One record per job. Leads, photos, estimates, signatures and payments live on the same job instead of in five apps.
Built for daily use. ImpactIQ runs a roofing team's pipeline every day. Hosting, monitoring and fixes are part of the Operate plan.
Based in Dallas-Fort Worth. I ride along with your office and crews, and the person you call is the person writing the code.
About
I spent six-plus years in roofing and insurance restoration before I wrote production software: project manager, then director of operations, then owner of my own company, Built By Ward. I ran the leads, inspections, claims, supplements and job stages by hand.
ImpactIQ started as the internal CRM and claims tooling for that company. Today it runs a Dallas-area roofing team's whole storm pipeline. I design it, build it, ship it and support it myself, so the person you talk to is the person writing the code.
Ward Tech Systems is based in Dallas-Fort Worth and works with owner-operated contractors and home-service companies, roughly 5 to 50 people.
Contact
Tell me in a few sentences. I'll tell you honestly whether a Teardown makes sense, or whether a spreadsheet fix will do.
